Prepare, Adapt, Thrive: Master Operational Resilience with BCM Institute's Comprehensive Course

Discover the keys to operational resilience and equip yourself with the skills to navigate through any disruptions. BCM Institute proudly presents its Operational Resilience course, designed to empower professionals with the knowledge and strategies needed to ensure business continuity in the face of challenges. 

Are you looking for ways to protect your organization against unexpected disruptions? Do you want to build a resilient organization that can withstand any crisis? Look no further than our Operational Resilience (OR) course!

Our comprehensive operational resilience program going beyond business continuity and crisis management is designed to provide you with the knowledge and tools to identify potential operational disruptions and develop effective strategies to minimize their impact. Whether you're management, manager, or executive assigned to this initiative, our course is perfect for anyone looking to improve their organization's ability to adapt and overcome challenges.

At the end of our Operational Resilience course, you'll receive a certificate of completion and one of our OR certifications, demonstrating your commitment to building a resilient organization. You'll also gain access to a network of like-minded professionals who share your passion for operational resilience. 

Find out more about the Operational Resilience courses today.

Operational Resilience Program (OR)

Our Operational Resilience course covers various topics, from operational disruption, identification of critical-important business services, analysis, and determining its impact tolerance. You'll learn how to create a culture of resilience within your organization and develop effective communication and coordination strategies during times of crisis. 

How Does The Class Conduct?

BCM Institute's learning programme consists of pre-reading, assignments, and scheduled workshops where you can interact with your facilitators and fellow participants. Currently, it offers a two-module (OR-3) course.

Participants will practice these concepts:
  • Build an Operational Resilience Programme
  • Recognize and analyze types of operational disruptions
  • Identify important business services
  • Set appropriate impact tolerances for critical-important business services
  • Map operational resilience across the organization
  • Perform scenario testing
  • Communicate operational resilience plans effectively

Participants should attempt to contextualise the theory with your organization’s examples.  It is meant to ground you with the complete set of OR knowledge.

These courses require the participant to sit for a qualifying examination at the end of the session, pass the exam and show proof of at least one year (for OR certified specialist or ORCS certification).

OR Book Mockup

Product Details

ORCS-1

OR-300: Operational Resilience Implementer
Start Date: 30 December 2024
End Date: 22 January 2025

Module 1

Module 1 is designed to ground all participants in Operational Resilience (OR) fundamentals.  It starts with learning the components of good practice OR principles and framework and is ideal for a newly appointed OR practitioner who would like to know the end-to-end process of how to start an OR program for their organization and maintain it once it has been implemented.

Module 2

Module 2 aims to provide the participants with an operational resilience framework that involves identifying critical-important business services, setting impact tolerances, and mapping and testing to respond to operational disruptions.

Participants will better understand the regulatory environment and what it means regarding operational resilience.  The key clauses of some of the regulations will also be discussed, especially on how to comply with these requirements.

ORCE_Update

Pre-requisite: MUST complete OR-300 before signing up for OR-400

OR-400: Operational Resilience Manager
Start Date: 5 February 2025
End Date: 26 February 2025

Module 3

Module 3 focuses on equipping you with the "Plan" know-how of kicking off the OR project, and Module 4 emphasises the "Sustain" stage of the OR Roadmap.

Module 4 

This session will deploy and consolidate the building blocks to sustain the operational resilience program via the "Sustain" phase of the OR Planning Methodology.

ORCE_Update

OR-5000: Operational Resilience Expert Implementer
Start Date: 30 December 2024
End Date: 26 February 2025

Module 1

Module 1 is designed to ground all participants in Operational Resilience (OR) fundamentals.  It starts with learning the components of good practice OR principles and framework and is ideal for a newly appointed OR practitioner who would like to know the end-to-end process of how to start an OR program for their organization and maintain it once it has been implemented.

Module 2

Module 2 aims to provide the participants with an operational resilience framework that involves identifying critical-important business services, setting impact tolerances, and mapping and testing to respond to operational disruptions.

Participants will better understand the regulatory environment and what it means regarding operational resilience.  The key clauses of some of the regulations will also be discussed, especially on how to comply with these requirements.

Module 3

Module 3 focuses on equipping you with the "Plan" know-how of kicking off the OR project, and Module 4 emphasises the "Sustain" stage of the OR Roadmap.

Module 4 

This session will deploy and consolidate the building blocks to sustain the operational resilience program via the "Sustain" phase of the OR Planning Methodology.

Our Features

Why Choose Us?

Beautiful young lady thinking with question marks overhead
Certification

It is governed by an independent Advisory Board, Education, Examination & Certification Committees

Worldwide

Our certifications are recognized by professionals, practitioners, consultants, auditors, and officials from over 1000 organizations and MNC across 40 countries

IC_Funded Blue Icon
Funding from Malaysia HRD Corp

Malaysians can claim the training costs from their company's HRD Corp levy contributions. You pay RM0 upfront and get to utilise your levy.

Trained

We provide the most comprehensive Business Continuity, Crisis Management, Crisis Communication, IT disaster recovery and BCM Audit training and certification with the most experienced practitioners in the Asia Pacific.

IC_Application Blue Icon
Practical Application

Gain hands-on experience and apply BCM strategies to real-world scenarios.

IC_Opportunities Blue Icon
Lifelong Learning Opportunities

Upon completion, participants gain access to a range of resources, webinars, and advanced-level courses that enable them to stay updated and expand their knowledge in BCM throughout their careers.

BCM Institute's Qualified Facilitator Profile

Dr Goh Moh Heng BCMI Background

Dr Goh Moh Heng

President of BCM Institute

Expertise in Business Continuity Management (BCM), Disaster Recovery Planning (DRP), ISO22301 BCM Audit and Crisis Management for over 30 years. He held senior BCM and CM positions with GIC and Standard Chartered Bank. Dr Goh is the primary researcher with the support of a team of professionals for the operational resilience programme, similar to the other BCM Institute's course offerings.

The first Asian in the 16th year of history to be awarded the "Business Continuity Lifetime Achievement Award" in London, United Kingdom, by the Continuity, Insurance and Risk (CIR) Magazine.

Kenneth Yap

Kenneth Yap

Senior Instructor at BCM Institute


Kenneth Yap was the Senior Vice President with GIC for over twenty-five years and had vast experience driving global Crisis Management (CM) and Business Continuity Management (BCM) initiatives and programs.  He has achieved and upgraded the ISO22301 certification for the organisation. 

His interest in going beyond the scope of BCM and CM put him in the right place to share with on operational resilience.

Gan Kwai Liang Potrait Small

Gan Kwai Liang

Head of Operational Risk Asia Pacific, Bank of New York Mellon Hong Kong Branch

Kwai Liang is an experienced risk management professional with over 15 years of extensive experience in Business, Operational Risk Management (ORM), Technology Risk Management (TRM), Business Continuity Management (BCM), Audit, and pre-sales consulting.

What They're Saying

"After attending this course, I definitely felt more comfortable with the subject of operational resilience and the guide us in the direction we are taking as we work through setting operational resilience with our entities operating globally" Participant from the United States
"I am beginning to have a better feel about what level to think about when identifying and documenting critical business services. The instructors helped me realize that we need to be thoughtful about the level of detail in our mapping work and the amount of time, resources and collaboration with others this work will take" Participant from the United States
"The course is very helpful in managing the transition from our current business continuity management initiative to operational resilience" Participant from the Ireland
"The course has provided me with a lot of useful real examples and beneficial information. The advice to not only to meet the regulators' requirements but to develop a strong foundation to carry your organization with a long-term view and strategy to implement operational resilience for my global entities" Participant from Slovakia

Not Enough Information? Fill the form below for more info