Build your Operational Resilience and Protect your Organization Against any Disruption

Are you looking for ways to protect your organization against unexpected disruptions? Do you want to build a resilient organization that can withstand any crisis? Look no further than our Operational Resilience (OR) course!

Our comprehensive operational resilience program going beyond business continuity and crisis management, is designed to provide you with the knowledge and tools to identify potential operational disruptions and develop effective strategies to minimize their impact. Whether you're a management, manager, or executive assigned to this initiative, our course is perfect for anyone looking to improve their organization's ability to adapt and overcome challenges.

At the end of our Operational Resilience course, you'll receive a certificate of completion and one of our OR certifications, demonstrating your commitment to building a resilient organization. You'll also gain access to a network of like-minded professionals who share your passion for operational resilience. 

Find out more about the Operational Resilience courses today.

Operational Resilience Program (OR)

Our Operational Resilience course covers various topics, from operational disruption, identification of critical-important business services, analysis, and determining its impact tolerance. You'll learn how to create a culture of resilience within your organization and develop effective communication and coordination strategies during times of crisis. 

How Does The Class Conduct?

BCM Institute's learning programme consists of pre-reading, assignments, and scheduled workshops where you can interact with your facilitators and fellow participants. Currently, it offers a two-module (OR-3) course.

Participants will practice these concepts:
  • Build an Operational Resilience Programme
  • Recognize and analyze types of operational disruptions
  • Identify important business services
  • Set appropriate impact tolerances for critical-important business services
  • Map operational resilience across the organization
  • Perform scenario testing
  • Communicate operational resilience plans effectively

Participants should attempt to contextualise the theory with your organization’s examples.  It is meant to ground you with the complete set of OR knowledge.

These courses require the participant to sit for a qualifying examination at the end of the session, pass the exam and show proof of at least one year (for OR certified specialist or ORCS certification).

OR Book Mockup

Product Details

ORCP

OR-200: Operational Resilience Planner

Course Duration: 4 to 11 Aug 2023

Workshop 1: 4 Aug 2023, 2 to 5 pm (GMT+8)
Workshop 2: 11 Aug 2023, 2 to 5 pm (GMT+8)

Module 1

The 100% online facilitated course (Module 1) is self-paced with pre-work and reading.  It is divided into two three-hour sessions, which are mandatory to attend.  The course is expected to be completed in two weeks.

Module 1 is designed to ground all participants in Operational Resilience (OR) fundamentals.  It starts with learning the components of good practice OR principles and framework and is ideal for a newly appointed OR practitioner who would like to know the end-to-end process of how to start an OR program for their organization and maintain it once it has been implemented.

ORCS

OR-300: Operational Resilience Implementer

Course Duration: 4 to 25 Aug 2023

Workshop 1: 4 Aug 2023, 2 to 5 pm Workshop 2: 11 Aug 2023, 2 to 5 pm (GMT+8)

Workshop 3: 18 Aug 2023, 2 to 5 pm Workshop 4: 25 Aug 2023, 2 to 5 pm (GMT+8)

 

Module 1

Module 1 is designed to ground all participants in Operational Resilience (OR) fundamentals.  It starts with learning the components of good practice OR principles and framework and is ideal for a newly appointed OR practitioner who would like to know the end-to-end process of how to start an OR program for their organization and maintain it once it has been implemented.

Module 2

Module 2 aims to provide the participants with an operational resilience framework that involves identifying critical-important business services, setting impact tolerances, and mapping and testing to respond to operational disruptions.

Participants will better understand the regulatory environment and what it means regarding operational resilience.  The key clauses of some of the regulations will also be discussed, especially on how to comply with these requirements.

ORCE_Update

OR-400: Operational Resilience Manager

The course will be available by January 2024.

NOTE: The pre-requisite to attend this course is to complete the OR-300: Operational Resilience Implementer

Module 3

Module 3 focuses on equipping you with the "Plan" know-how of kicking off the OR project, and Module 4 emphasises the "Sustain" stage of the OR Roadmap.

Module 4 

This session will deploy and consolidate the building blocks to sustain the operational resilience program via the "Sustain" phase of the OR PLanning Methodology.

ORCE_Update

OR-5000: Operational Resilience Expert Implementer

UNDER CONSTRUCTION

The course will be available by January 2024.

Module 1

Module 1 is designed to ground all participants in the fundamentals of Operational Resilience (OR).  It starts with learning the components of good practice OR principles and framework and is ideal for a newly appointed OR practitioner who would like to know the end-to-end process of how to start an OR program for their organization and maintain it once it has been implemented..

Module 2

Module 2 aims to provide the participants with an operational resilience framework that involves identifying essential business services, setting impact tolerances, and mapping and testing to respond to operational disruptions.

Participants will have a better view of the regulatory environment and what it means regarding operational resilience.  The key clauses of some of the regulations will also be discussed, especially on how to comply with these requirements.



Module 3

Module 3 focuses on equipping you with the "Plan" know-how of kicking off the OR project, and Module 4 emphasises the "Sustain" stage of the OR Roadmap.

Module 4 

This session will deploy and consolidate the building blocks to sustain the operational resilience program via the "Sustain" phase of the OR PLanning Methodology.

Our Features

Why Choose Us?

Beautiful young lady thinking with question marks overhead
Certification

It is governed by an independent Advisory Board, Education, Examination & Certification Committees

Worldwide

Our certifications are recognized by professionals, practitioners, consultants, auditors, and officials from over 1000 organizations and MNC across 40 countries

Trained

We provide the most comprehensive Business Continuity, Crisis Management, Crisis Communication, IT disaster recovery and BCM Audit training and certification with the most experienced practitioners in the Asia Pacific.

BCM Institute's Qualified Facilitator Profile

Dr Goh Moh Heng BCMI Background

Dr Goh Moh Heng

President of BCM Institute

Expertise in Business Continuity Management (BCM), Disaster Recovery Planning (DRP), ISO22301 BCM Audit and Crisis Management for over 30 years. He held senior BCM and CM positions with GIC and Standard Chartered Bank. Dr Goh is the primary researcher with the support of a team of professionals for the operational resilience programme, similar to the other BCM Institute's course offerings.

The first Asian in the 16th year of history to be awarded the "Business Continuity Lifetime Achievement Award" in London, United Kingdom, by the Continuity, Insurance and Risk (CIR) Magazine.

Kenneth Yap

Kenneth Yap

Senior Instructor at BCM Institute


Kenneth Yap was the Senior Vice President with GIC for over twenty-five years and had vast experience driving global Crisis Management (CM) and Business Continuity Management (BCM) initiatives and programs.  He has achieved and upgraded the ISO22301 certification for the organisation. 

His interest in going beyond the scope of BCM and CM put him in the right place to share with on operational resilience.

Vincent Fong- Instructor

Vincent Fong

Chief Governance Officer at AXA Affin Life Insurance Berhad

Vincent has been with the insurance industry for more than 20 years having a diverse background in auditing, finance, corporate governance, risk management, compliance and business continuity management at international and local companies. He is a fellow of the Association of Chartered Certified Accountants, and a Certified Internal Auditors.

Rose Lam

Rose Lam

Vice President at GMH Continuity Architects

Rose Lam has over 25 years of BCM and audit experience, including regional BCM planning and program implementation for the bank’s JP Morgan and DBS Bank offices in the Asia-Pacific region.

What They're Saying

"The program was well-structured in such a way that pre-work readings and post-assignments were already outlined to supplement the sessions. Learning was truly in the comfort of my home."
"In-depth into the exercise and testing"
"The facilitator shares their experiences and the materials allowed a participant to visualize best practices in operational resilience rather than relying solely on academic approaches."

Not Enough Information? Fill the form below for more info