Auditing and Reviewing Your Operational Resilience Program

This course will be available from Jan 2025

Congratulations—you have been appointed or assigned to manage or are already part of the team auditing or reviewing the Operational Resilience (OR) Program. You are probably an internal auditor, external auditor, or even the OR team lead assigned to review the program's content.

Be it full-time or part-time, it is good to understand what aspects of the OR knowledge, skill set, and challenges are needed to do a good job. So ask yourself, "What is my role as an OR auditor or reviewer?"

If you are looking for specific operational resiliency (OR) training courses with professional certification from BCM Institute, scroll down to the section "What Type of Training Can I Attend?"

Before we start, it is helpful to confirm your understanding of operational resilience. It is worth reading "What is Operational Resilience?" 

Let's discuss your assigned OR roles and responsibilities as an auditor if the differences are apparent.

One of the critical steps in the OR journey is to “speak the same lingo.” 

Hence, an organisation must define “critical business services” when embarking on operational resiliency (OR) and the many terms used during implementing and managing this OR program. 

In our context, aligning and correctly understanding each OR terminology is critical.

What Is OR and its Related Concepts?

It is helpful to define Operational Resilience and its related concepts.  

What Are the Key Terminology You Need to Know?

Look for the terms in "BCMPedia: Operational Resilience in Wikipedia"?

If you are embarking on your OR audit journey and are starting from a "blank page", what steps should you be undertaking? 

• Do you have an existing OR audit framework and policy?
• Does your team have the competency and toolkits to conduct the OR audit team?

 If you are genuinely an OR newbie, you should start by gathering information from articles, case studies and analyses of recent crises affecting organizations inside and outside your industry.

The key is to identify best-practice recommendations and any common pitfalls.

Read some crisis management articles on our LinkedIn Showcase (Operational Resilience).  This LinkedIn showcase is also for OR Audit articles.

Globally, related courses are specific to operational resilience and OR audit at your home location.  Consider the BCM Institute's series of specialized OR courses if you find it useful.  

How Do I Start My OR Learning Journey?

The institute has competency-based training leading to professional certification.

You may want to review the following OR courses to determine their relevance to your roles and prior knowledge.

[Course Code: ORA-5000] Do you need to fast-track the learning process? 

You may want to Attend the Advanced Level ORA-5000 Course: Operational Resilience Audit Expert.

[Course Code: or-300] If you are starting OR and OR Audit, You may want to Attend the Advanced Level ORA-300 Course: Operational Resilience Audit Specialist.

[Course Code: or-400] Meanwhile, if you have decided to complete your ORA-5000 course in stages and have already completed our intermediate course (ORA-300), you will be asking yourself how you can continue your OR journey to become an "expert-level" audit.

The good news is that all courses are now offered as Blended Learning (Online).  

Course Content Links to OR Institute Website With Pricing

• OR/ ORA-200 OR Planner
• OR/ ORA-300 OR Audit Specialist
• ORA-400 OR Audit Manager
• ORA-5000 OR Audit Expert

Note: For the latest course schedule, go to the respective [Course Description] and click [Course Schedule]

For those who are experienced and seeking to progress in their OR and audit career, it is time to review and develop your learning road map that will accelerate both your knowledge, skillset and, most importantly, your career.

Here are some of the related courses to be considered.  Take stock by reviewing "What is My OR Competency Level?". 

You need to know where you are "Know-Do-Manage" and where you aspire to reach or are required by the current OR audit role.

So What Exactly Is Your OR Audit Role?

For experienced and seeking to progress in their career, it is time to review and develop your learning road map to accelerate your knowledge, skillset and, most importantly, your career.

However, if you are already the OR Audit Manager, what are the other roles within the BCM organisation?

To determine the roles in "Operational Resiliency Audit: What is My OR Audit Role?"

Operational Resiliency Audit Certification verifies that you have the knowledge and experience to implement or manage the crisis management program.

The three levels of certification are shown below.  The types of OR Audit certifications include ORCP, ORAS and ORAE.

You can find more information on the requirements to attain your certification by clicking the red box.

The institute has published a specialized OR Audit book called "A Manager’s Guide to Audit and Review Your Operational Resiliency."  You may want to get a copy of this book from the OR Institute's store.

This book will provide an overview of the development of an OR Audit framework. The content advises the reader on auditing the operational resilience framework, principles and methodologies. Using the OR planning methodology, this book clearly explains the standard and details on the “How-to” aspect of auditing your OR program, plans and procedures.   

It also guides OR professionals new to ISO to implement and achieve its Operational Resiliency Audit or OR. ISBN: 978-981-18-9326-1

If you have any questions, please feel free to write to us